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Delivery Information

*£25 Min order,
£2.00 Delivery charge will apply

Choose a day & time now

Start your shopping.

Choose a day & time to suit you.

Sit back and relax while we do the rest.

Frequently Asked Questions

How do I know if you deliver in my area?

This is how you can check if we delivery in your area.

Go to the Sign in and Register page and enter your postcode in the New Customer section, or follow this link.

If we are unable to deliver to your area you will see this message: 'We're really sorry, we don't deliver to your area just yet.'

The great news is that we will be rolling out the service to many more of our stores. This will include extending the service in areas which are already offering online shopping, and introducing new stores. Our goal is to eventually offer an online service to all of our customers.

If you leave your details on this page, we'll let you know as soon as we deliver to your area.

We continue to offer a Home Delivery service in store however, as long as you spend £25 or more.

What days do you deliver?

Deliveries are typically Monday to Saturday between 11am and 7pm.

Some stores do operate the service outside these times, and may also offer deliveries on a Sunday.

If you are in an area that does offer alternative delivery times, this will be indicated to you when you book your delivery slot.

Delivery slots are two hour windows.

How do I book a delivery?

To book your delivery slot, simply choose the date you would like your delivery. You will then be directed to the time slots available for that day.

Click the two hour window you would like your delivery, then click Go Shopping and you're ready to go! Orders can be placed up to 6 days before your delivery date.

Why don't you deliver to my area?

We are still in the process of extending our Online service to more areas.

We do review the areas we deliver to regularly, so please enter your postcode on the site using the following link and leave your details;

https://groceries.iceland.co.uk

We’ll then contact you via email if the service becomes available for your postcode area.

We do still offer a Home Delivery service when shopping in our stores and spending over £20.00. (Delivery slots are subject to availability and up to a delivery radius of 10 miles depending on store location)

What is the minimum spend for online delivery?

The minimum spend is £25.00 after any discounts that have been applied to your order at the checkout. Please note orders between £25.00-£34.99 will have a £2.00 delivery charge.

Orders over £35.00 will be delivered for free.

How much does delivery cost for online orders?

For orders between £25.00 and £34.99, our delivery charge is £2.00/£4.00, depending on which time slot is selected. Free delivery will remain for orders over £35.00.

Choose a day & time now

Shopping in store?

Have your bags delivered to your door with our instore delivery service*
*£20 minimum order

 

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Iceland Foods Ltd

  • Second Avenue
  • Deeside Industrial Park
  • Deeside, Flintshire
  • United Kingdom
  • CH5 2NW

Iceland Social

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